Frequently Asked Questions
■ The e-Scarf is not intended for use by persons (including children) with cardiovascular disease, reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they are supervised or have been given instruction concerning the use of the e-Scarf by a person responsible for their safety. Children should be supervised at all times wearing the iThermic e-Scarf.
■ For beginners, try 3 to 5 minutes to see if you have any abnormal skin reactions.
■ In Heating Mode it is suggested you take 5 to 10 minute breaks every 30 minutes.
■ In Cooling Mode it is suggested you take 5 to 10 minute breaks every 20 minutes.
You can use any USB power bank battery but there are several things to consider.
■ The power bank provided is a 10,000 mAh battery that has best-in-class performance.
■ Only use power banks with widely recognized safety certifications.
■ Your power bank must output at least 5V, 2.1A. Anything less could result in poor performance or may not work at all.
■ DO NOT simultaneously charge and operate the power bank with the iThermic eScarf.
■ The conduction pad covers can easily be washed with any neutral detergent. Simply hand wash, rinse and allow to air dry.
■ Do not apply wet or use the iThermic e-Scarf with wet conduction pad covers.
■ Handle the conduction pad covers with care, do not over stretch or pull abruptly when installing or removing the covers.
■ Using the provided iThermic Power Bank you will get up to 5.5 hours when used in 'Normal Mode' and up to 4 hours in 'Turbo Mode'.
■ Using other power banks will have different run times